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Digital business transformation strategy

Central America

A leading company in the telecommunications sector in Central America is following a strategy of constantly increasing value for the customer. Consequently, it is currently in a process of increasing the simplicity and speed of its operations, for which digitization has been identified as an indispensable enabler.

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A strategy of constantly increasing value for the customer

IDOM is collaborating to achieve the objective of defining the strategy to accelerate digital transformation. For this, the high-level characterization of the business has been carried out, an analysis and prioritization of digitization opportunities for each process, and an impact measurement and monitoring of said detected initiatives.

It has been estimated that the implementation of the digital transformation will result in significant savings for the company.

Data governance & analytics

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SCOPE:
Diagnosis of Business Units
Digitization Strategy
Prioritization of Initiatives

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