HEALTHCARE RESPONSE CALL CENTRE
Spain
The building, which is three storeys high and includes a semi basement, is the head office of Healthcare Responds, a pioneering project in the Andalusian health system which offers services involving appointment making, second medical opinion and other assistance through a great call centre.
Pioneer project in the Andalusian healthcare system
It also includes training and administration areas, as well emergency teams in the semi basement.
The building is conceived as a transparent piece in which a more closed volume appears; the call reception room.
Dialogue is therefore established between the different levels: the underground functions, understood as a calm area; the entrance, understood purely as a transit area between levels and an area for future extensions; the administration and training level, with great visual continuity of the plaza and the upper level, the most unique piece, the call reception room.
Architecture : Corporate : Design : Health
The building is the headquarters of a pioneer project in Andalusian healthcare system that provides an appointment, second medical opinion and other assistance through a large call-center.CLIENT:
EPES
SCOPE:
Architecture and Engineering Design. Construction Management
CONTACT
Manuel Andrades